Customer Service Representative

Job brief

We are hiring a Customer Service Representative to handle customer inquiries, resolve issues, and provide information about our products and services. The ideal candidate will have strong communication skills and a passion for helping other

Requirements

• Answer customer inquiries via phone, email, or chat.
• Resolve customer complaints and escalate issues when necessary.
• Provide detailed product and service information to customers.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with other team members to achieve customer satisfaction.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a customer service role preferred.
• Strong verbal and written communication skills.
• Problem-solving abilities and patience in dealing with difficult situations.
• Proficient in using computers and customer service software.